Recover from missing records or a failed export
Preserve your records while checking the likely causes.
Missing records: clear search, choose the right profile and confirm you opened the same app or browser profile. Check whether a record is an unfinished draft or a saved memory.
An export seems missing: a completed file-picker save is required. Check the chosen folder and provider’s upload state. A canceled save does not create a file.
Storage or file-size errors: keep existing data, close unnecessary apps and free space by removing unrelated files. Do not clear Kavanah storage before making an independent backup.
A journal cannot open: the recovery screen preserves existing app data. Retry opening it or use a verified backup. Keep failed files and the exact error message for diagnosis.
Large text or keyboard in the way: scroll the page and close the keyboard with Android Back. The search, help and reading pages support larger system text. Report any control you cannot reach.